Terms of study

These terms govern visits, briefings, and written accounts supplied by Toolkit Work from Level 8, 43 Bunda Street, Canberra ACT 2601. By paying a deposit or signing a booking letter, you accept them. If a booking letter states a different point on schedule or fee, that letter wins on that point only.

The work we sell

We sell observation, interviews that people may refuse, and a written account of an issued kit on a named workplace. We do not sell a kit, training, a statutory inspection, or a right to use our name as an endorsement of your stores system.

Acceptance

A booking exists when we send a letter naming the kit family, the site, the on-site days, the fee, and the deposit, and you pay the deposit. Silence is not acceptance. A request sent through the form on this site is an enquiry, not a contract.

Your floor, your rules

You remain responsible for site induction, access, and the safety of your people. We follow the host’s entry rules. If we are stood down for a site reason that is not our making, the day still counts toward the booked length unless we agree in writing to add a replacement day at a stated fee.

Intellectual property

Tally sheets, drafts, and the final account remain the copyright of Toolkit Work until the final invoice is paid. After payment, you may copy the account inside your organisation, including to a union delegate or a board. You may not publish it as marketing, resell it, or remove our name from the pages and present the sentences as your own survey. Photographs of benches and open kits, if taken with permission, are licensed to you for internal use on the same terms. We may keep a redacted internal copy for our records.

Confidentiality

Kit lists, stores layouts, and anything said on the floor are kept for the purpose of the study. We do not name your organisation in later notes without leave. Roles may be described; individuals are not named unless they ask.

Liability

We are not your safety officer, designer, or lawyer. The account describes what was seen on named days. It is not a warranty that the kit is fit, complete, or lawful. To the extent Australian law allows, our liability for a study is limited to the fee paid for that study. We are not liable for lost production, lost tenders, or decisions you take after reading the account. Nothing in this paragraph limits liability that cannot be limited by law, including for fraud or personal injury we cause.

Governing law

The law of the Australian Capital Territory, Australia, governs these terms and any dispute about a booking. Courts of the ACT have jurisdiction. If a court finds one clause unenforceable, the rest still stands.

Changes

If we change these terms, the version in force on the date of your booking letter applies to that visit. Later visits use the later version.

Questions before you pay a deposit: hello@toolkitwork.digital or +61 2 5550 3290.