A day on the floor

The flagship Toolkit Adoption Study uses this order. Shorter reviews compress it. Return visits repeat the tally points rather than invent new rooms.

1. The night before. The host confirms start time, parking, induction, and whether we may enter stores unaccompanied after the first walk-through. We bring our own boots, hearing protection, and a paper tally sheet. We do not need a spare office.
2. Stores first. The cage, the cupboard, the labelled shelf: whatever holds the issued kit before it is signed out. We count what is there against the list you think is in circulation. Discrepancies are noted without a speech.
3. Lockers, vans, and benches. With a witness present, we look at the places the kit is supposed to live during the shift. Closed personal bags stay closed. Open kit boxes are fair to describe.
4. The job, from the side. We stand where we are told to stand. We do not interrupt a lift, a sterile field, or a live board. Application is recorded as a sequence: which piece came out, when, and what was used instead.
5. Short talks. Anyone may refuse. We ask what people take, what they leave, and what they buy themselves. We do not ask them to rate the organisation.
6. Knock-off. If the site has a return-to-stores ritual, we watch it. Completeness at knock-off is not the same as use during the day.
7. The draft. After the last on-site day, the draft goes to the commissioner for factual correction — names of rooms, shift titles, kit labels. Argument about conclusions waits for the final.

What we leave alone

We do not photograph faces. We do not open a locker without a witness. We do not give advice to a leading hand during the visit that contradicts the eventual account. If something looks immediately dangerous, we tell the host and then write it; we are still not the site’s safety officer.

What you should tell the crew

Say that someone will be counting issued kits and asking optional questions. Do not say “audit” if you mean a study of objects. Do not restage the benches the night before; a staged kit is obvious by ten o’clock and it wastes the fee.

When a week cannot be used

Shutdown, a funeral on the crew, and a day of total fire ban that empties a yard are reasons to move the visit. We would rather shift the week than pretend a quiet Monday stands in for ordinary work. Rescheduling is set out in the refund notice.

If the sequence fits your floor, write to the Canberra desk with the kit name and a week. If you only needed to know what the studies are called, they are listed under Studies.